As a newly qualified adviser, I was really interested to look into the differences between the types of training I received on my New Zealand course and what the majority of my colleagues go through on UK courses. There were many! Apart from never hearing mention of DOTS (sacrilege I know!) a major part of our course was spent exploring guidance models and what actually takes place within a guidance discussion.
Much was based on Robert R Carkhuff‘s work regarding helping models. The basis of his developmental model for helping is based around a 4 stage process explained below. I’ve used examples from a careers discussion to help put it in perspective.
Attending: ensuring your client is as comfortable as possible. Is the room too hot/cold? Is the layout of the space suitable? How are you introducing/starting the session? What is your body language telling your client?
Responding: Listening (see Saiyada’s early blog on the Three Levels of Listening) acknowledging and responding to your client to encourage them to fully verbalise their experiences.
Personalising: Taking the stories you have explored and helping the client take ownership of them. Asking the client why that experience is important to them and often challenging the client if they are making contradictory statements. In this stage you may use summary statements such as ‘you feel … because you …’
Initiating: Helping the client develop personalised goals and actions to achieve these.
Adding in the linking processes between the 4 stages gives you something like this:
In practice this model isn’t linear, more cyclical with most sessions often cycling between the responding and personalising stage in particular.
- Do you think this model fits into a careers guidance context?
- Or is it best left in the world of counselling?
- Does it fit with your advising style?
Related posts: Glamour models